Problem
Technical operations depended on vendors and APIs. Leadership needed an independent view of SLAs and integration security before further spend — not another Facebook page.
Case study
Work delivered through Gurkha Technology. Where a number was not published, this page does not invent one.
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The engagement
Technical operations depended on vendors and APIs. Leadership needed an independent view of SLAs and integration security before further spend — not another Facebook page.
Structured consulting agreement for Phase 1 only.
Audit before build: vendor SLAs, API integration security, then a training module so the internal team could operate the findings.
Phase 1 technical infrastructure audit. SLA review. API security evaluation. Dedicated technical training for staff.
Lead consultant: audit, security review, training.
Engagement deliverables under NDA-style constraints. Findings stay with the client.
Takeaways
Next step