Unit 3: Data and Knowledge Management

In the information economy, data is one of an organization’s most valuable assets. However, raw data by itself is not useful. It must be effectively managed, processed, and transformed into knowledge to support business operations and strategic decision-making.

Data and Knowledge Management fundamentals Figure 1: Data and Knowledge Management Overview

flowchart LR
    subgraph JOURNEY["Data to Knowledge Journey"]
        DATA["📝 Raw Data\nFacts & Figures"]
        DB["🗃️ Database\nOrganized Storage"]
        DW["🏭 Data Warehouse\nIntegrated Analysis"]
        BI["📊 Business Intelligence\nInsights & Reports"]
        KM["🧠 Knowledge\nActionable Expertise"]
    end

    DATA --> DB --> DW --> BI --> KM

    style KM fill:#2d5016,color:#fff

Figure 2: The Data to Knowledge Pipeline

This unit covers the fundamentals of data and knowledge management. We will explore the challenges of managing data, the advantages of a structured database approach, and the rise of Big Data. We will also examine the concepts of data warehouses and data marts for analysis, and conclude with knowledge management—the process through which organizations capture, share, and leverage the collective expertise of their employees.