MBA DM Phase 2: The Agency Simulation
Session 22
Analytics Deep-Dive — GA4, Meta Dashboards & Attribution
Which touchpoint actually deserves the credit?
Today's Agenda
- Cross-channel attribution models
- UTM tagging discipline
- Building an insight memo
- Deliverable: Insight memo (feeds Session 23 report)
Last-Click vs. Multi-Touch
A customer sees an ad, later searches organically, then converts. Last-click gives 100% credit to search. Multi-touch spreads credit — don't trust single-channel ROAS claims in isolation.
UTM Tagging Discipline
Without UTMs
All traffic looks like "direct" — guesswork.
With UTMs
source/medium/campaign tagged on every link — real channel performance.
Case Reference
Recall the education PPC case as a data baseline for a real optimization cycle.
Lab: Build Your Insight Memo
- Identify top 3 traffic sources & conversion rates
- Build a UTM naming convention table for your content links
- Write a one-page insight memo: what's working, what's not, one recommendation
Deliverable for Session 22
Insight Memo
Direct input into your Session 23 stakeholder report.