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Unit 5.2

Digital Marketing Strategies for E-commerce

IT 204: E-Commerce

Learning Objectives

By the end of this chapter, you will be able to:

  • ✅ Identify the major digital marketing strategies.
  • ✅ Differentiate between Search Engine Optimization (SEO) and Search Engine Marketing (SEM).
  • ✅ Describe the purpose of display advertising and email marketing.

What is Digital Marketing?

Definition: Digital marketing encompasses a wide range of strategies and channels used to reach customers online for e-commerce.

Today, we'll explore the core strategies:

  • Search Engine Marketing (SEM & SEO)
  • Display Advertising
  • Email Marketing
  • Social Media Marketing
  • Content Marketing

1. Search Engine Marketing (SEM) ⚡

SEM: The practice of marketing a business using paid advertisements that appear on search engine results pages (SERPs).

Think "Pay-Per-Click" (PPC). You pay for visibility to capture customer search intent immediately.

2. Search Engine Optimization (SEO) 🔍

SEO: The process of optimizing your website to get organic, or unpaid, traffic from the search engine results page.

This is a long-term strategy focused on building authority and ranking higher naturally.

SEO vs. SEM: The Showdown

🔍 SEO (Organic)

  • Cost: No media spend (but requires time/resources)
  • Time: Slower, long-term results
  • Trust: Builds high credibility and user trust
  • Traffic: Sustainable, organic traffic

⚡ SEM (Paid)

  • Cost: Pay-Per-Click (PPC) model
  • Time: Immediate, predictable results
  • Control: High control over targeting and messaging
  • Traffic: Stops when you stop paying

3. Display Advertising 📊

Display Ads: The use of banner ads, images, and videos to advertise on websites, apps, and social media.

Primary Goal: Brand Awareness

  • Visually engages users across the web.
  • Often used for "retargeting" visitors who have previously been to your site.

4. Email Marketing 📧

Email Marketing: Sending commercial messages to a group of people via email.

It's a powerful tool for building customer relationships, loyalty, and trust. Not just for promotions!

Think: What brand sends you emails you actually open? What makes them effective?

5. Social Media Marketing 📱

Social Media Marketing: Using social media platforms to connect with your audience to build your brand, increase sales, and drive website traffic.

Key Activities:

  • Publishing valuable content
  • Engaging with followers and listening to feedback
  • Analyzing results and performance
  • Running targeted social media advertisements

6. Content Marketing ✍️

Content Marketing: Creating and sharing valuable, relevant, and consistent online content to attract and retain a clearly defined audience.

The goal is to provide value, not just to sell.

Examples:

  • Blog Posts & Articles
  • Videos & Tutorials
  • Infographics & Case Studies

Application: Digital Marketing in Nepal

Digital marketing is a rapidly growing field in Nepal. Businesses are leveraging these strategies to reach a wider audience.

Dominant Channel: Social Media is the most popular channel, with Facebook, Instagram, and TikTok leading the way.

  • SEO is Growing: As internet usage increases, ranking high on Google is becoming critical for Nepali businesses.
  • Influencer Marketing: A very popular strategy to partner with local influencers to promote products.
  • Video Marketing: Platforms like YouTube and TikTok are key for creating engaging video content.

Summary & Key Takeaways 🎯

Digital marketing provides a diverse toolkit for e-commerce businesses to attract, engage, and retain customers.

  • Search is Key: SEM uses paid ads for immediate results, while SEO focuses on long-term organic growth.
  • Build Your Brand: Display, social media, and content marketing are used to build brand awareness across the web.
  • Nurture Your Audience: Email marketing is a powerful, direct channel for building customer loyalty and trust.

Thank You!

Any questions?


Next Topic: Unit 5.3 - E-commerce Analytics